CX and VOC teams
Theme analysis
Favorable to scraping
Collect recent review text, ratings, and dates of experience, then tag recurring product, support, delivery, or billing complaints in a spreadsheet.
Reviews & ratingsFree
Trustpilot Reviews Scraper for CSV Export
This Trustpilot reviews scraper turns public review listing URLs into a structured CSV for reputation analysis, competitor research, and voice-of-customer work. Import the workflow into the UScraper local desktop app, add one or more Trustpilot business review pages, and export company metadata, reviewer details, ratings, review text, dates, and business replies without writing code.
Output
CSV
Fields
18
Pagination
Up to 10 pages
Inputs
Multiple URLs
Template
Free
At a glance
Export Trustpilot reviews with company context
Most review exports are useful only when the row includes both the review and the business page context. This template extracts the reviewer, country, user review count, star rating, review title, body, review time, date of experience, and any visible business reply. It also adds the original Trustpilot URL, company name, overall rating, review count, profile verification signal, website link, and current page number.
Use it when you need to scrape Trustpilot reviews for a controlled research set and inspect the output in Excel, Sheets, a BI tool, or a text-analysis pipeline. For sanctioned integrations, quota-backed access, or contractual reuse, compare the workflow with the official Trustpilot API documentation before deciding which path fits your project.
Review rows with useful metadata
Export review text beside ratings, reviewer details, company summary fields, and business replies so the spreadsheet is analysis-ready.
Pagination is already wired
The graph checks for a next page, navigates by URL, waits for the next batch of cards, and appends rows until the page limit or end of listing.
Local desktop execution
The stock workflow writes to your configured local folder and does not send the exported CSV through a hosted scraping actor.
Multi-URL input
Add several Trustpilot review pages to the Navigate block when you need one combined export for competitor or portfolio monitoring.
Who this is for
Trustpilot data extractor use cases
Market researchers
Competitor scans
Favorable to scraping
Export comparable review rows across several brands to study rating distribution, reply behavior, and common customer objections.
Agencies
Client reporting
Nuanced outcome
Build auditable CSV snapshots for reputation reports, while keeping quote reuse, privacy, and platform policy review separate from collection.
For broader reputation research, pair this workflow with the Google Search Scraper, Google News Scraper, and Email & Social Media Finder. You can also browse the UScraper template library for follow-up enrichment templates.
How to use
Configure the Trustpilot reviews scraper workflow
2
Add review listing URLs
Replace the sample Trustpilot URLs in the Navigate block with the business review pages you want to collect. Keep one canonical review listing URL per input.
3
Confirm the save folder
Structured Export writes trustpilot_reviews_scraper_clean.csv with headers enabled and append mode on. Change the save location before client or campaign runs.
4
Run the page loop
UScraper navigates, waits for review cards, runs cleanup and metadata JavaScript, exports each card, checks whether another page exists, and continues.
5
Open and audit the CSV
Spot-check row counts, missing values, language variants, and business replies before using the file in dashboards or downstream analysis.
Output preview
CSV columns produced by the template
The export is designed for analysis rather than a thin quote list. Page-level fields repeat on each row so you can filter or join rows after combining several businesses in one run.
| original_url | company | overall_rating | reviewer | rating | review_title | date_of_experience | business_reply |
|---|---|---|---|---|---|---|---|
| https://www.trustpilot.com/review/example.com | Example Co | 4.2 | Jordan M | Rated 5 out of 5 stars | Fast replacement | May 12, 2026 | Thanks for the detailed feedback. |
| https://www.trustpilot.com/review/example.com | Example Co | 4.2 | Priya K | Rated 3 out of 5 stars | Support took too long | April 28, 2026 | We are reviewing your case internally. |
| https://www.trustpilot.com/review/competitor.test | Competitor Test | 3.8 | Alex R | Rated 4 out of 5 stars | Clear onboarding | March 19, 2026 |
trustpilot_reviews_scraper_clean.csvColumn
company
Business name inferred from the page heading or Open Graph title.
Column
overall_rating
TrustScore or visible overall rating where present.
Column
review_count
Visible review count text from the business profile.
Column
reviewer
Reviewer name shown on the review card.
Column
review_body
Full visible review text from the card.
Column
business_reply
Visible business response text when the company has replied.
Headers included - every configured Trustpilot URL appends into one file
Comparison
Local scraper vs Trustpilot API and hosted actors
| Option | Good fit | Trade-off |
|---|---|---|
| UScraper Trustpilot template | No-code users who need structured CSV exports from a local desktop app | Best for controlled batches and reviewable research workflows |
| Trustpilot Service Reviews API | Businesses with approved API access and contractual needs | Requires official setup, keys, quotas, and API-specific implementation |
| Hosted scraping actors | Teams that want vendor-managed infrastructure | Review URLs and output pass through a third party and may bill by request or row |
Frequently asked questions
Trustpilot reviews may be publicly visible, but automated collection can still be limited by Trustpilot terms, robots directives, copyright, privacy law, and the way you reuse the data. Use conservative pacing, avoid bypassing access controls, and get legal review before publishing, reselling, or training models on exported reviews.
Before you run
Practical limits and maintenance notes
Trustpilot can slow, challenge, or redirect long browsing sessions. Keep batches modest, avoid parallel runs against the same target, and lengthen waits if pages load inconsistently.
Download the free template, install the local desktop app from UScraper download, and use this workflow whenever you need to export Trustpilot reviews into a structured CSV.
Get Started
Download and use this template instantly
Free
Need help with this template?
Contact us if you find an issue, need help importing, or want a template change.
Contact Support[email protected]What's Included
- Template JSON file ready to import
- Pre-configured scraping nodes
- Works with UScraper desktop app
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